Open 24 hours · on site within 2 hours2-hour response
Sewage Cleanup & Backup Restoration in Westchester
A backed-up sewer line or contaminated floodwater needs more than a wet vac. We extract it, remove what it soaked, disinfect, dry and rebuild.
Get a Free Estimate
Tell us what happened and we'll call you back. In a hurry? Call (718) 357-9191.
- Free estimates
- Open 24 hours
Sewage cleanup
How is a sewage backup cleaned up safely?
Crews in protective suits, gloves and respirators extract the sewage and any standing water, then remove everything porous it touched, like carpet, padding, insulation and the lower drywall. Hard surfaces are cleaned and disinfected, the area is dried with dehumidifiers and air movers, and only then do repairs begin.
- Basement floor drain backups
- Toilet and main line overflows
- Sewer backups during heavy rain
- Contaminated floodwater
- Septic and ejector pump failures
- Backups in apartment building basements
- Laundry and boiler room flooding
- Crawl space contamination
Good to know
What can be kept after a sewage backup?
Hard, non-porous items like metal, glass, sealed concrete and some solid wood can usually be cleaned and disinfected. Porous materials that soaked up sewage, including carpet, padding, mattresses, upholstered furniture, insulation and drywall, generally have to be thrown out, because they can’t be reliably disinfected.
If sewage is backing up
- Stop using sinks, toilets, showers and the washing machine.
- Keep children and pets out of the affected area.
- Don’t touch it without gloves and boots, and don’t try to vacuum it.
- Call a plumber if the line is still blocked.
- Then call (718) 357-9191 for the cleanup and disinfection.
Our process
Five steps to a clean, dry basement
- ProtectCrews suit up; the area is closed off from the rest of the building.
- ExtractSewage and contaminated water are pumped and vacuumed out.
- RemovePorous materials it touched are cut out and bagged.
- DisinfectFloors, framing and hard surfaces are cleaned and disinfected.
- Dry & rebuildThe area is dried to the baseline, then repaired.
FAQ
Sewage Cleanup Questions
Why does my basement drain back up in heavy rain?
In many older systems, heavy rain overloads the sewer lines and water looks for the lowest opening, often a basement floor drain. A plumber can tell you whether a backwater valve or other fix makes sense for your line. We handle the cleanup when it happens.
Can I clean up a small sewage spill myself?
A small toilet overflow on tile can be handled with gloves, disinfectant and care. Once sewage soaks into carpet, drywall or a finished basement, or covers a large area, it needs professional extraction, removal of the soaked materials and disinfection.
Is it safe to stay in the house during sewage cleanup?
Usually, if the affected area can be closed off and the rest of the house has working plumbing. Small children, older adults and anyone with a weakened immune system should stay away from the work area.
Who pays for a sewage backup in an apartment building?
That depends on where the blockage was, the building’s rules and the insurance policies involved, which your managing agent and insurer decide. We document the damage and the work so everyone has the same record.
How long does sewage cleanup take?
Extraction and removal usually happen in the first day or two, followed by several days of drying. Rebuilding the finished areas comes after the drying readings are good.
Service area
Where do we handle sewage cleanup?
We clean up sewage backups in homes and apartment buildings throughout Westchester County, from Yonkers, Mount Vernon and New Rochelle to Harrison, Rye and Port Chester, plus Greenwich and Stamford in Connecticut. Building basements and laundry rooms are a regular part of the work. Call (718) 357-9191.
Related services
Related cleanup services
Talk to Strongwater
Sewage in the basement? Don't touch it.
Call (718) 357-9191. Stop using the plumbing, keep everyone out of the area, and we’ll take it from there.